Hosting: MediaTemple.net Grid

November 12, 2007 · 0 comments

Tonight I am moving some of my projects to MediaTemplate.net’s Grid Server.

I tried it when it launched, but it was not fully backed at the time.

After waiting for Amazon’s EC2 to get some form of management for the virtual file system, I finally had to look elsewhere.

I will post my experience later, so far though their support team has been awesome!

Update #1:

8 hours after signing up my Ruby on Rails container is not working.

A server error is holding it hostage and I am in support limbo waiting for an “admin” to fix it, since they don’t support Ruby on Rails development.

They only dove in when I explained that I am just trying to get the testapp running as they outline in their knowledge base.

Update #2

Its the morning and still no Rails container at Media Temple. I disabled it and going to re-enable to see if it might come to life, but now they are trying to charge me $25 again to get what I had before.

Bon Voyage Update

This morning I called Media Temple, only to be informed that troubleshooting their Ruby on Rails Container was a courtesy and completely unsupported. This despite them confirming last night that “their” system was not working as it should.

Nothing is more confidence rattling in a hosting service than being told what you are paying for is unsupported and they are helping you as a courtesy.

I asked for and expect a full refund, we will see what they do.

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